We run the operations layer underneath Canadian businesses: voice, cloud, cybersecurity, compliance, and the day-to-day work that keeps teams productive. Led from Canada. Delivered by practitioners.
Ali Aafridi is a seasoned businessman with eighteen years of operating experience, driven by a clear thesis: that AI and automation are about to redefine how mid-market firms run their day-to-day. He founded automateglobal to bring that thesis to Canadian businesses on terms they can trust.
He runs client engagements personally. When a Canadian client needs to make a decision quickly, Ali is the person on the call. When something breaks at 2 a.m, Ali knows about it.
He is supported by a core team of practitioners, each with deep expertise in their respective fields: infrastructure, cybersecurity, compliance, voice, data, and automation engineering. The combination gives Canadian clients a local principal they can meet with and a bench deep enough to run 24/7 operations across the full IT stack.
A named principal, in Canada, accountable for every account. Not an offshore account manager you have never met.
Our delivery bench spans multiple regions and time zones, so coverage is 24/7 without inflating Canadian overhead.
The person on your call is the person doing the work. No handoff layer, no account rep translating between you and the engineer.
Our practitioners hold the certifications that regulated Canadian clients ask about during procurement reviews. We can produce the paperwork on request.
Certified Information Systems Auditor. ISACA
Information security management system certification
Operational familiarity with Canadian and Quebec privacy law
Experience preparing Canadian clients for Type I and Type II audits
Most IT firms selling to Canadian mid-market businesses fall into two camps. Local shops that run out of senior people the moment a project gets technical. Offshore firms that are cheap, but hand you an account manager and never a practitioner.
automateglobal was built to be the third option. A Canadian principal who takes the meeting and answers the hard questions. A delivery team deep enough to actually run 24/7 operations, built in a way that keeps the economics sensible.
No sprawl. No ten-page deck for a problem a two-sentence answer could solve. The person responsible for the work is the person on the call.
If we are not the right fit for a problem, we tell you and point you somewhere better. If a cheaper solution would work, we say so. We lose a few deals and keep every reference.
The engineer who sets up your environment is the one who answers the phone at 2 a.m., nine months later. No handoff. No knowledge loss.
Every control, every piece of infrastructure, every supplier dependency is documented and available to you on request. The paperwork exists before the auditor asks.
Our pricing is monthly, flat, and readable on one page. We do not budget-trap on hour overruns or surprise you with a quarterly reconciliation.
No deck. No pitch. Ali picks up and you talk about what is actually in the way.