Audit of your current carrier contracts and call distribution. Rate renegotiation, least-cost route reconfiguration, carrier arbitrage. Measured savings typically land between 30 and 45 percent on international and toll-free, without reducing call quality.
If you have been with your current carrier for more than three years, you are almost certainly paying 2026 traffic at 2022 rates on a contract that was quietly auto-renewed. The wholesale market has moved. SIP has commoditized the long-distance leg. International termination is cheaper than it has ever been. None of that has filtered down to your invoice unless someone forced it to.
Cost optimization is a specialized engagement, not a sales pitch. We pull 90 days of your call detail records, decompose them by destination and time of day, benchmark your current effective rates against the Canadian wholesale market, and model three independent paths to lower spend: switching the most expensive destinations to a cheaper carrier, reconfiguring your least-cost routing so the cheapest viable carrier wins every call, and renegotiating your current contracts using your own volume data as leverage.
The output is a dollar figure and a plan, not a rate card. If the modelled savings are not meaningful, we tell you so and the engagement ends there. When they are meaningful, we execute the changes, measure the actual savings against the model each month, and share the delta with you openly. No commission on the carriers we recommend, no kickbacks on the routes we switch to.
Not magic, not marketing. These are the four mechanical sources of voice-cost reduction. Any honest optimization engagement is pulling some combination of them.
Different carriers are cheapest for different destinations. We provision secondary trunks and route each destination through its best-priced option.
Most PBXs ship with default routes that use the primary carrier for everything. We rebuild your dial plan so least-cost routing actually fires.
Your current carrier wants to keep you. Showing them your real traffic volume and a competitor quote usually unlocks a better rate without a switch.
Dormant extensions still provisioned, test calls looping overnight, international destinations that should be blocked. Cheap but real wins.
The audit alone is a deliverable you can act on with any provider. If you choose to execute with us, the following capabilities are part of the engagement.
The analytical phase. 90 days of CDRs decomposed, benchmarked, modelled. Deliverable is a report you own regardless of whether you proceed to execution.
If you execute, we provision the new trunks, reconfigure the dial plan, port the destination-specific traffic, and verify quality before committing.
Measured savings each month, with trend reporting that catches drift before it compounds. Not a one-time estimate.
Not every voice bill has fat to cut. These are the situations where our audits most often return a meaningful savings number.
Your contract was signed before the wholesale market dropped, and auto-renewed at the same rates. The pricing in your deal is almost certainly 20 to 40 percent above the current market for your volume profile. The question is whether to renegotiate or switch, and the audit tells you which.
International termination rates vary by a factor of 10 between the cheapest and most expensive routes to the same destination. Multi-carrier routing with per-destination arbitrage typically cuts international spend by 40 to 60 percent. If your international spend is more than a couple thousand a month, the maths usually works.
8xx inbound traffic is one of the most mispriced lines on most voice contracts. The retail per-minute rate is often 3 to 5 times the wholesale rate. For businesses with any serious inbound call volume, this is where the biggest single-line-item savings usually appear.
The acquired company's voice spend is almost always worth re-tendering. Different carrier, different terms, probably redundant trunking, likely some dormant extensions still being billed. Cost-optimization engagement surfaces the consolidation opportunity and the switching cost in parallel.
Audit first, decide second, execute third, measure fourth. The audit alone is a deliverable regardless of whether you proceed.
Pull 90 days of CDRs, decode current rates, benchmark against wholesale market, model three savings paths. Deliverable is a dollar-figure report with recommendations.
Review audit together, pick which levers to pull, scope the execution plan. If modelled savings are not worth the switching cost, we tell you so and stop here.
Provision new trunks, reconfigure routing, port destinations in phases, exit old contracts cleanly. Call quality verified at every step.
Monthly savings report, actual vs modelled. Rate drift alerts. Quarterly contract review. Annual re-audit to catch new opportunities as the market moves.
Direct answers to the six questions we hear most often about cost optimization specifically.
Thirty minutes with a practitioner, not a sales rep. We will scope the audit against your current voice contracts and tell you honestly whether the savings are worth the engagement before you commit.