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VOICE & COMMUNICATIONS

Business calling, built around your workflow.

Fourteen voice services delivered as one monthly engagement. Custom PBX. SIP trunking. IVR. Dialers. Cloud calling. Voice AI. We build the platform around your business, not the other way around.

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14
Voice services under one roof
24/7
Platform monitoring and support
0
Vendor lock-in on your telecom stack
1
Monthly invoice for the whole platform
Fourteen voice services

Pick what you need. Scale what works.

Each service is custom-built around your business, not forced through a reseller template. Click any card to see the full breakdown and request a scoped quote.

01

Custom PBX & CRM Server Creation

A complete, customized business communication platform. On-premise, cloud, or hybrid.

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02

Cloud SIP Trunk Services

Reliable SIP trunking to connect your PBX, IP phones, or cloud calling platform.

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03

Custom IVR Development

Interactive Voice Response designed around your workflow, not vendor menu limits.

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04

VoIP Hardware & GSM Gateways

Source and deploy professional VoIP hardware for business communication environments.

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05

Custom Dialer Solutions

Predictive, progressive, preview, power: the dialer platform your call centre actually needs.

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06

Cloud Calling Server Provider

Complete cloud-based business calling. No on-site PBX to maintain, no hardware to replace.

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07

Canada Cloud SIP Trunk Services

Canadian numbers, Canadian routing. SIP trunking built for businesses operating in Canada.

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08

Minutes Savings & Cost Optimization

Reduce telecom costs by analyzing routing, carriers, and traffic patterns. Monthly savings reports.

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09

Call Recording & Storage Solutions

Securely record, archive, and retrieve business calls. Compliance-ready retention workflows.

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10

Speech-to-Text & Text-to-Speech

Transform voice into searchable data. Transcription, QA auditing, voice generation.

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11

Call & Contact Center Solutions

Complete inbound, outbound, or blended contact centre. Multi-site, remote-agent ready.

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12

SIP, PBX & VoIP Integration

Connect legacy and modern systems. Multi-site unification, cloud migration, number porting.

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13

Call Analytics & Quality Monitoring

Turn call data into business intelligence. Real-time dashboards, custom reports, automated alerts.

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14

Voice AI & Automated Calling

AI voice assistants, automated outbound, verification bots, qualification agents.

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Why work with us for voice

We build voice platforms. We don't resell them.

Most Canadian IT firms sell you a licence to someone else's platform and call it a solution. We build the platform around your actual workflow, then run it as a service.

Platform-agnostic

FreePBX, Asterisk, 3CX, Vicidial, custom builds. We pick what fits, not what we have a reseller margin on.

You own the system

No vendor lock-in. If you ever leave, you keep your numbers, recordings, dashboards, and configuration.

Standing team

The engineer who built your platform is the one who answers when it misbehaves at 2 a.m.

One monthly invoice

Flat monthly fee for the platform and support. No per-minute surprises, no quarterly reconciliation.

Platforms we work with

Any PBX, any trunk, any CRM.

We integrate with whatever you already run, or build you a new stack from the ground up.

FreePBX
Asterisk
3CX
Vicidial
Issabel
Twilio
MS Teams Phone
Zoom Phone
Yeastar
Grandstream
Avaya
Cisco UC
Common questions

What buyers ask before they shortlist us.

Straight answers to the questions we hear every week.

Do you resell someone else's platform, or do you actually build the system?
We build. For most engagements the platform is custom-assembled on infrastructure you own (or we host for you), configured specifically for your workflow. Where it makes sense we use proven open-source cores (FreePBX, Asterisk, Vicidial) and build the custom layers on top. For some use cases, Twilio or 3CX is the right answer and we build on those, but you own the account, not us.
How long does a typical voice engagement take to go live?
A straightforward SIP trunk + cloud PBX for 20-50 extensions can go live in two to three weeks. A custom IVR + dialer + contact centre build for a hundred-agent operation runs six to twelve weeks depending on CRM integration depth. We give you a dated plan on week one and hold ourselves to it.
Can we keep our existing phone numbers?
Yes. Number porting between carriers is part of nearly every engagement. We handle the paperwork with your current provider, time the cutover for your lowest-traffic window, and keep the old service running in parallel until the new one is verified.
What happens if the system goes down at 2 a.m.?
24/7 incident response is included on all platform engagements. The person who built your system is on the on-call rotation, so you don't go through a level-1 queue to reach someone technical. All deployments include documented failover paths so a single component failure doesn't take down your calling.
How is pricing structured: per seat, per minute, or flat?
The platform runs on a flat monthly service fee that covers the system, support, and maintenance. Calling costs (minutes, DIDs, SMS) pass through at carrier rates with no markup. You see exactly what the carrier charges and exactly what you pay us. No per-seat upcharges, no bundled minute overages, no quarterly reconciliation surprises.
START WITH A CONVERSATION

Tell us what your voice stack is costing you.

Thirty minutes with a practitioner, not a sales rep. We'll say honestly whether we can help, what it would look like if we did, and roughly what it would cost per month.

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